Get in Touch With Us
Got a question about a review, spotted something that needs updating, or want to flag a concern about a listing? This page explains how to reach the thewellwoman.co team and what kind of messages we're set up to handle.
How to Reach the Team
The best way to contact us is by email at [email protected]. We read every message that comes in. Include a short summary of what your enquiry is about in the subject line — it helps us route it to the right person and get back to you faster.
We aim to respond within a few working days. If your enquiry is detailed or involves checking something in one of our reviews, it may take a little longer while we look into it properly.
What We Can Help With
- Questions about our reviews or rankings — If you want more detail on how we scored a particular site, or why one operator ranks above another, ask and we'll explain our reasoning.
- Corrections — Crypto casino terms, bonus offers, and licensing details change often. If something on the site looks out of date — a bonus figure, a wagering requirement, a supported coin — tell us and we'll check it against the operator's current terms.
- Suggestions for coverage — If there's a topic, coin, or comparison you'd like us to cover that we haven't, let us know what you're trying to work out and we'll consider it.
- Partnership or listing enquiries — If you represent a crypto casino and want to discuss coverage, introduce yourself and explain what you're proposing. We're upfront that this site can earn commission from some of the operators we list, and that never decides where a site ranks — our Best Non GamStop Casinos page and every review are built on the same independent scoring.
- Responsible gambling concerns — If you're worried about your own play or someone else's, mention it in your message and we'll point you toward support resources. You can also contact the National Problem Gambling Helpline directly on 1-800-GAMBLER, at any time, whether or not you get in touch with us first.
Before You Write In About a Specific Site
A few things come up often enough that it's worth covering here directly, since we can't give account-specific help:
- Account or withdrawal issues — We're an independent review and comparison site, not the casino operator. We can't access your account, approve a withdrawal, or resolve a KYC hold. For anything account-specific, you'll need to go through the casino's own customer support first, since only they can see your account details and verification status.
- Bonus terms — If a welcome bonus or cashback offer didn't apply the way you expected, check the wagering requirements and eligibility terms listed on the operator's own promotions page before writing in. We list the headline terms in each review, but the operator's terms and conditions are the ones that govern your account.
- Tax or legal questions — We can point you to general information about how offshore crypto casinos operate for US players, but we can't give tax or legal advice. For anything specific to your situation — reporting winnings, crypto gains, or your state's gambling laws — a qualified accountant or attorney is the right person to ask, not a comparison site.
A Note on What This Site Is
Crypto Casinos reviews and ranks crypto casinos that accept US players, based on factors like supported coins, game selection, bonus terms, payout speed, and licensing. Every operator we cover is licensed offshore — typically in jurisdictions like Curaçao or Anjouan — rather than by any US state or federal regulator, and playing at these sites falls into a legal grey area for US players. We're not a regulator, a payments processor, or the casino itself, and this page is for questions about our content and site — not a channel for resolving disputes with an operator.
All the sites we review are restricted to adults — 18 or 21 and over depending on the operator and applicable state rules, as stated on each site. If you or someone you know is struggling with gambling, offshore sites often don't offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth reaching out to the National Problem Gambling Helpline (1-800-GAMBLER) directly for independent support.
What Happens After You Send a Message
A real person reads and responds to every email — we don't rely on automated replies to close out enquiries. If your message needs input from more than one person on the team, we'll let you know it's being looked into rather than leave you waiting without a word.
We take corrections seriously because the crypto casino space moves fast: bonus terms, coin support, and licensing can all shift with little notice. If you've caught something out of date, flagging it genuinely helps other readers, and we're glad to hear about it.